Refund Policy

You can purchase and pay for anything we sell on our website ShadeTreesandShrubs.com 24/7 and we will deliver your purchase to you. Even if you purchase your trees and shrubs in person we still deliver everything we sell. Most of our trees are in 15 gallon containers and 10 to 18 ft tall and can't fit in even a large pickup truck. 

We want to make sure all of our orders are properly delivered to you and in good shape.

WE PERSONALLY DELIVER ALL OF OUR ORDERS TO OUR CIUSTOMERS AT A TIME OF AGREEMENT.

All orders must be delivered within our delivery area. We do not deliver by common carrier outside of our delivery area. Please DO NOT place an order if you live outside of our delivery area. To see our delivery area please see the details here.

WE GUARANTEE YOUR SATISFACTION WITH THE PLANTS WE HAVE PERSONALLY SELECTED FOR YOU, OR YOU PICKED OUT YOURSELF IF YOU VISITED IN PERSON OR WE WILL REFUND YOUR PURCHASE PRICE AND DELIVERY FEE IF ANY.